Our terms of service & privacy policy

Privacy Policy

Effective Date: 10/24/2025

1. Information We Collect

We collect only the information needed to provide and improve our services, including:

  • Contact details (name, email, phone number).
  • Order and transaction details.
  • Communications with us (texts, calls, messages).

2. How We Use Information

We use your data to:

  • Process and deliver orders.
  • Provide customer support.
  • Send service updates or required notices.
  • Comply with legal obligations.

3. How We Share Information

Your information will not be sold, shared, or transferred to third parties for marketing or resale.
Data may only be shared in these cases:

  1. Service Providers – with partners who help fulfill an order (e.g., shipping or payment processors).
  2. Business Transfer – if our company is merged, acquired, or sold.
  3. Law Enforcement – to comply with lawful requests.
  4. With Your Consent – only when you have clearly agreed.

Twilio, our telephony partner, prohibits selling, sharing, or transferring SMS consent or customer data — even to affiliates. We fully comply with that requirement.

4. Data Security

We use encryption and secure storage to protect your personal information.

5. Your Rights

You may access, update, or delete your information by contacting [contact email].

6. Changes

We may update this Privacy Policy; updates will be posted with a new effective date.


Terms of Service

Effective Date: 10/24/2025

1. Acceptance of Terms

By using our website or services, including SMS communications, you agree to these Terms.

2. Use of Services

You agree to use our services lawfully and responsibly.
You may not:

  • Use our platform for fraud, spam, or unlawful messaging.
  • Send unauthorized or automated texts.
  • Interfere with system security or other users’ access.

3. SMS Messaging Terms

By opting in, you consent to receive messages related to your account, orders, or updates.

  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • Help instructions: reply HELP.
  • We do not sell, rent, or share your opt-in consent or phone number with third parties.
  • Twilio processes SMS delivery on our behalf and adheres to all carrier and CTIA compliance requirements.

4. Accounts and Purchases

You agree to provide accurate information and to pay for any goods or services purchased through our site.

5. Disclaimers and Limitation of Liability

Services are provided “as is.” We are not liable for indirect, incidental, or consequential damages arising from use.

6. Governing Law

These Terms are governed by the laws of Texas, USA.

7. Contact

Questions about these Terms or your data can be directed to kinza@thechiefrebel.com.